EPEAT (Electronic Product Environmental Assessment Tool) is the leading global Type-1 ecolabel for technology products. It is the premier electronic equipment rating system that ensures , through 3rd party verification, that products are meeting and exceeding leading environmental criteria.
Our registration and compliance ensure our designs, production, energy use, recycling and publicly shared documentation are of the highest caliber.
Product criteria
Toshiba strives to provide all e-Stewards and R2 certified recyclers with the required information to assure proper recycling of the product including the identification of any parts requiring special handling. Recyclers can submit their requests for this information to: EPEAT.INQUIRY@TABS.TOSHIBA.COM
Recyclers, institutes, and organizations requesting the End-of-Life Characterization Report listing the hazardous parts of concern as outlined in EU WEEE Directive 2002/96 EC, Annex VII, please submit the request to: EPEAT.INQUIRY@TABS.TOSHIBA.COM
Please understand that the End-of-Life Characterization Report will be available within 1 year of the product release.
Authorized Toshiba dealers support Toshiba multifunctional products. Typically, the dealer from which the product was purchased, provides support in the event of product failure.
If a product failure is encountered, end user customers can locate an authorized dealer in their area by CLICKING HERE or by calling 888-820-8674.
For available upgrades for Toshiba multifunctional products, please CLICK HERE.
Spare parts are available for Toshiba multifunctional products for up to 7 years after the end of production. For additional information please contact an authorized Toshiba dealer. An authorized dealer in your area can be located by CLICKING HERE.
Toshiba is “Compliant with the eligibility criteria of the ENERGY STAR program requirements.”
Toshiba registered EPEAT Imaging products’ standby power consumes <1W.
Toshiba registered EPEAT Imaging products are equipped with Auto Standby.
Toshiba registered EPEAT Imaging products are set for Auto duplex printing.
Toshiba America Business Solutions offers a nationwide recycling program for all Toshiba branded EPEAT registered copiers, printers, multifunctional products (MFP), fax machines, computers, tablets, and televisions. This service extends to residual equipment and components that have no resale value.
Toshiba offers this same service to leasing companies and other authorized agents that retain ownership of Toshiba branded EPEAT-certified product at the termination of lease or rental agreements as well as from trade-ins or exchange of equipment where the previous product needs to be disposed.
Contact your dealer for information or follow the instructions below.
- CLICK HERE for the Recycling Center Locator page.
- Locate the recycling center nearest to you and click on that state.
- Contact the recycler
- Ship or drop off your product
*You are responsible for any shipping and delivery charges.
This process is performed by an R2 Certified Recycler to ensure all components are handled properly. There are no charges to you for the disassembly and recycling process once the product is received at the facility.
Toshiba also provides recycling of used toner cartridges. CLICK HERE for more information on this program.
Toshiba highly recommends that the equipment owner scrubs all data from any product prior to shipping to recycling location. Toshiba assumes no liability relating to data remaining on Toshiba-branded products that are received for recycling.
Toshiba offers free mail back for any Toshiba computer (laptop or AIO), monitor, or original packaging. Visit https://us.dynabook.com/green/reuse-and-recycling to learn how to send us your item through the mail.
For consumer products such as televisions, dvd players and other electronic waste, visit http://www.mrmrecycling.com to find a Toshiba-sponsored recycling center near you.
Toshiba America Business Solutions offers a nationwide recycling program for all Toshiba branded EPEAT registered copiers, printers, multifunction products, fax machines, computers, tablets and televisions. This service is provided to leasing companies and other authorized agents that retain ownership of the product at the termination of lease or rental agreement with their customer as well as the result of trade-ins or exchange of equipment where the previous product needs to be disposed. It is the leasing company and/or authorized agent’s responsibility to manage and erase any data existing on any Toshiba-branded equipment. Toshiba assumes no liability relating to data remaining on Toshiba-branded products that are received from leasing companies or authorized agents for recycling.
Toshiba partners with R2 Certified Electronics Recyclers for recycling its EPEAT-certified copiers, printers, and MFPs. To locate an R2 facility nearest you, simply CLICK HERE
Toshiba also provides recycling of used toner cartridges. CLICK HERE for more information on this program.
Toshiba practices global environmental management with the aim of realizing a low-carbon, recycling-based society and biodiversity. We seek a combination of business and environmental activities, to maintain and protect the health of the global environment knowing it is an irreplaceable asset for future generations.
Complete EPEAT disclosure can be viewed here: https://www.toshibatec.com/company/csr/environment/process/pdf/Disclosure_for_EPEAT_in_Fiscal_2021.pdf
Complete EPEAT disclosure can be viewed here:
Toshiba offers an optional take-back service of non-fiber based packaging to institutional purchasers of all Toshiba-branded products for recycling. All customers can use our take-back service at their own cost. We strongly encourage that you recycle plastic packaging locally as it eliminates greenhouse gas emissions associated with transportation.
Procedure for recycling non-fiber based packaging:
- Ship your plastic and other non-fiber packaging to Toshiba’s packaging recycler at the following address.
*Note: Shipping is at your own expense using shipping/freight company of your choice.TOSHIBA AMERICA BUSINESS SOLUTIONS, INC.
5400 DISTRIPLEX FARMS DRIVE
MEMPHIS, TN, 38141
Attention: EPEAT PACK - Toshiba receives the plastic packaging and recycles it at no additional cost to you; ensuring nothing goes to landfill.
Toshiba devices allow the use of general office paper with renewable content, and paper with pre/postconsumer recycled content, and paper that is chlorine free.
At Toshiba America Business Solutions, Inc., all of our imaging products are designed to allow the use of non-manufacturer toners and/or cartridges while simultaneously providing a capability that allows your Toshiba imaging equipment to alert you if counterfeit or non-manufacturer toners are inserted in your copier.
Toshiba is committed to preventing the environmental impact of improper disposal of toner cartridges and containers.
Toshiba offers a solution through a partnership with Close the Loop Inc. (Ctl), an innovative materials recovery company specializing in the collection and recycling of toner and inkjet cartridges, toner bottles as well as other print consumables.
To participate in Toshiba’s program, CLICK HERE to register.
The results of this partnership in 2023 were:
Total metric tons of cartridges and containers collected annually – 60.60 metric tons
Total metric tons per the following management methods:
Reuse of components – 0 metric tons
Material recycling – 25.69 metric tons / 42.39%
Waste-to-Energy – 6.99 metric tons / 11.54%
Material in storage pending processing – 27.92 metric tons / 46.07%
Incineration – 0 metric tons
Landfill – 0 metric tons / 0.0%
The results of this partnership in 2022 were:
Total metric tons of cartridges and containers collected annually – 33.83 metric tons
Total metric tons per the following management methods:
Reuse of components – 0 metric tons
Material recycling – 13.83 metric tons / 40.88%
Waste-to-Energy – 3.76 metric tons / 11.13%
Material in storage pending processing – 16.23 metric tons / 47.99%
Incineration – 0 metric tons
Landfill – 0 metric tons / 0.0%
No residual toner, toner containers, or cartridges are disposed by incineration or landfill by Toshiba nor Toshiba’s recycling partner, Close the Loop (Ctl).
Toshiba and its recycling partner assure 25% or less of the toner material goes to waste-to-energy depending on the local, national, or regional regulations.
CLICK HERE to download a statement of commitment from Toshiba’s recycling partner.
No plastic from toner containers or cartridges are disposed by incineration or landfill by Toshiba nor its recycling partner, Close the Loop (Ctl).Toshiba and its recycling partner assures 25% or less of the plastic goes to waste-to-energy depending on the local, national, or regional regulations.
CLICK HERE to download a statement of commitment from Toshiba’s recycling partner
Annual Results for Plastic Collected in 2022
Plastic Material Reused or Recycled – 7.29 Metric Tons / 91.24%
Plastic Material Waste-to-Energy – 0.70 Metric Tons / 8.76%
Plastic Material – Total = 7.99 Metric Tons
Annual Results for Plastic Collected in 2021
Plastic Material Reused or Recycled – 10.97 Metric Tons / 91.24%
Plastic Material Waste-to-Energy – 1.05 Metric Tons / 8.76%
Plastic Material – Total = 12.02 Metric Tons
Annual Results for Plastic Collected in 2020
Plastic Material Reused or Recycled – 11.87 Metric Tons / 91.24%
Plastic Material Waste-to-Energy – 1.14 Metric Tons / 8.76%
Plastic Material – Total = 13.01 Metric Tons
Toshiba toner cartridges are not designed to prevent their reuse and recycling.
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